It’s very simple! Choose your favorite fruits from the site, add them to your cart, go to checkout, fill in your delivery details, and complete your order. Delivery times may vary—you can find all the details in the answer to the question: “How does delivery work?”
Do you have a minimum order?
No, we do not have a minimum order value. You can order exactly as much as you want! Shipping costs are calculated automatically based on the volume and quantity ordered, so you get the best options available.
Can I place an order if I live outside of Spain?
Currently, we do not deliver outside of Spain for now.
About Account
How can I check my store credit balance?
To check your store credit balance:
Click on the Account icon in the top menu.
Log in to your account (if you're not already logged in).
Click on the circle with your initials (top-right corner).
Select Profile from the dropdown menu.
Scroll down to the Payment methods.
Your current credit balance will be displayed there
How can I check my previous orders?
To check your store credit balance:
Click on the Account icon in the top menu.
Log in to your account (if you're not already logged in).
You'll see the orders under Orders tab
Other information
What should I do if the fruits arrive damaged?
If some fruits arrive damaged, please send us a message using the form on the Complaints page, including a photo of the package. We take full responsibility for the quality of our fruits and will resolve the issue quickly: either we will refund you for the affected products or offer you a discount coupon for your next order.
What payment methods do you accept?
We accept online payments by credit or debit card (VISA, MasterCard, AMEX, Apple Pay, Google Pay, Maestro, Shop Pay, and UnionPay). Transactions are securely processed so you can order with confidence and peace of mind.
How can I contact your team for other questions?
You can contact us directly through our communication channels or by filling out the contact form located at the top of the page in the main menu. For quick responses, we encourage you to write to us on WhatsApp or Messenger! We usually reply within 12 hours and are always available to help you with anything you need.
